1
Acceptance of Terms of Use
Welcome to MR Coin. By accessing, registering for, or using any part of the MR Coin platform at mrcoin.biz, you hereby agree to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
Important: These MR Coin Terms & Conditions constitute a legally binding agreement between you (the member) and MR Coin. Please read them carefully and keep a copy for your reference. If there is any section you do not understand, contact our support team before you start playing.
- 1.1These terms apply to all users of the mr coin platform without exception, including visitors, new members, and existing members.
- 1.2MR Coin reserves the right to update these Terms & Conditions at any time. Notification will be sent via registered email and in-account notification at least 7 days before the changes take effect.
- 1.3Continued use of the platform after updated terms take effect will be considered acceptance of those updated terms.
- 1.4In the event of any discrepancy between different language versions, the Bahasa Melayu version shall be the authoritative and binding version for Malaysian users.
2
Membership Eligibility
Mr coin enforces strict eligibility requirements to ensure the platform is used responsibly and in compliance with applicable legal obligations.
- 2.1You must be at least 18 years old to register and use MR Coin's services. Underage users are strictly prohibited.
- 2.2You must be a Malaysian citizen or legal resident, or located in a jurisdiction where online gambling is not prohibited by local law.
- 2.3Each individual is only permitted to hold one account at MR Coin. Holding multiple accounts is a serious violation of our terms and may result in all accounts being frozen and balances confiscated.
- 2.4MR Coin employees, their immediate family members, and MR Coin business partners are not permitted to register as members.
- 2.5MR Coin reserves the right to request identity verification (KYC) at any time, including copies of a member's identity card, utility bill, or bank statement.
Providing false information during registration or the KYC process is a serious violation that will result in account closure and confiscation of all funds in the account without compensation.
3
Registration & Account Security
You are solely responsible for the security of your MR Coin account. Keep your login credentials safe and do not share them with anyone.
- 3.1All information you provide during registration must be accurate, current, and truthful. MR Coin reserves the right to verify the validity of this information at any time.
- 3.2You are solely responsible for keeping your password confidential. MR Coin will never ask for your password via email, SMS, or any other channel.
- 3.3Any activity that takes place on your account is considered to have been carried out by you, unless you have promptly reported a loss of account control to us.
- 3.4If you suspect your account has been accessed without authorisation, contact MR Coin support immediately via live chat or email at support@mrcoin.biz.
- 3.5The use of automated software, bots, or any third-party tools to access or interact with the mr coin platform is strictly prohibited.
4
Deposit & Payment Methods
MR Coin supports a variety of local Malaysian payment methods for members' convenience. All transactions are processed in MYR.
Accepted deposit methods: Touch 'n Go eWallet, GrabPay, Boost eWallet, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks, RHB Now, Bank Islam, and other Malaysian banks). All deposits are instant.
- 4.1The minimum deposit amount at mr coin is RM10 for most payment methods. The maximum daily deposit limit depends on your account level.
- 4.2MR Coin only accepts deposits from bank accounts or eWallets registered under the same member's name. Third-party deposits are not accepted and will be returned.
- 4.3MR Coin does not charge any fees for deposits. However, your payment provider may impose their own charges — please check with your provider.
- 4.4If your deposit has not been credited within 30 minutes, please contact MR Coin support with proof of transaction (a screenshot of your payment receipt).
- 4.5MR Coin reserves the right to request additional verification for deposits exceeding a certain amount for AML (Anti-Money Laundering) compliance purposes.
| Payment Methods |
Min Deposit |
Processing Time |
Fees |
| Touch 'n Go eWallet |
RM10 |
Instant |
None |
| GrabPay |
RM10 |
Instant |
None |
| DuitNow QR |
RM10 |
Instant |
None |
| FPX (Internet Banking) |
RM10 |
Instant |
None |
| Boost / ShopeePay |
RM10 |
Instant |
None |
5
Withdrawals
MR Coin is committed to processing all valid withdrawals promptly. Withdrawals can be made to a bank account or eWallet registered under the member's name.
- 5.1The minimum withdrawal amount is RM50. Withdrawal requests that meet all requirements will be processed within 15 minutes.
- 5.2Withdrawals may only be made to a bank account or eWallet registered under the same name as your MR Coin account. Withdrawals to third-party accounts are not permitted.
- 5.3Members must fulfil the bonus wagering requirements (if any) before withdrawals of bonus winnings are permitted. These requirements are clearly stated in each bonus offer.
- 5.4MR Coin reserves the right to temporarily hold withdrawals for security review or identity verification purposes. This process will not exceed 48 business hours.
- 5.5If your KYC verification is not yet complete, the cumulative monthly withdrawal limit is RM3,000. This limit no longer applies once full identity verification is completed.
- 5.6MR Coin does not charge any processing fees for withdrawals. However, bank or eWallet charges may apply depending on your provider.
6
Bonus & Promotions
MR Coin offers a range of bonuses and promotions for both new and existing members. Each offer has specific terms that must be understood before acceptance.
- 6.1Every bonus carries a wagering requirement that must be fulfilled before bonus funds can be converted to cash. These requirements are clearly stated on each promotion page.
- 6.2The welcome bonus may only be claimed once per new member. Attempting to claim it more than once through multiple accounts is a violation of our terms.
- 6.3All bonuses have a validity period. Any unused bonus funds will be automatically forfeited once the validity period expires.
- 6.4MR Coin reserves the right to withdraw or modify any promotional offer without prior notice, subject to compliance requirements or unforeseen circumstances.
- 6.5Bonuses are non-transferable between accounts or to other members. Each bonus is exclusive to the account that received it.
- 6.6Promotion abuse — including but not limited to bonus fraud, using multiple accounts to claim bonuses, or placing opposing bets to meet wagering requirements — is strictly prohibited and may result in account closure.
MR Coin Tip: Always read the specific terms of each bonus before claiming it. If you have any doubts about the wagering requirements or validity period, contact our support team for clarification before activating the bonus.
7
Game Rules
All games offered on MR Coin — including slots, baccarat, roulette, blackjack, poker, Sports Betting, Virtual Sports, and Live Casino — are subject to their respective game rules.
- 7.1The outcome of all games on MR Coin is final once confirmed by the system. Any claim of a technical error must be reported within 24 hours of the incident.
- 7.2In the event of a technical disruption during an ongoing match or game session, MR Coin will refund the affected bets to the member's account.
- 7.3MR Coin uses a Random Number Generator (RNG) that has been certified by independent auditing bodies to ensure all game outcomes are completely fair and random.
- 7.4Winnings resulting from odds display errors or incorrect betting limits (erroneous odds) will not be paid out and the affected bets will be voided.
- 7.5For Sports Betting (including Malaysia Super League football, EPL, badminton, and others), additional conditions regarding match cancellations, postponements, and disputed results are set out in the "Sports Rules" section on the platform.
8
Member Conduct & Ethics
MR Coin expects all members to behave respectfully and responsibly while using the platform. A safe and enjoyable environment is a shared responsibility.
- 8.1Any form of hate speech, threats, harassment, or offensive language in MR Coin's live chat or community spaces will not be tolerated.
- 8.2Attempts to hack, attack, or disrupt MR Coin's platform operations are a serious violation and will be reported to the relevant authorities.
- 8.3Using strategies designed to exploit technical errors, system bugs, or game vulnerabilities for illegitimate gain is strictly prohibited.
- 8.4Collusion between players in table games, poker, or Live Casino is a serious violation that may result in account closure and forfeiture of funds.
- 8.5MR Coin reserves the right to terminate service to any member who violates fair play standards or threatens the integrity of the platform, without prior notice.
9
Liability Limit
MR Coin provides the platform on an "as-is" basis and takes reasonable measures to ensure the reliability and accuracy of its services.
- 9.1MR Coin is not liable for any losses arising from internet service disruptions, user equipment failure, or circumstances beyond MR Coin's control.
- 9.2MR Coin's total liability to any member shall not exceed the net deposit amount made by that member in the 12 months preceding the incident.
- 9.3MR Coin does not guarantee that the platform will be free from technical disruptions. However, we will endeavour to maintain a minimum uptime of 99.5% each month.
- 9.4Players are solely responsible for their own betting decisions. MR Coin does not provide gambling advice and is not liable for any losses arising from a member's betting decisions.
10
Account Closure & Suspension
Both MR Coin and the member have the right to terminate an account for specific reasons, subject to the conditions set out below.
- 10.1You may close your mr coin account at any time by contacting our customer support. Remaining funds (after deduction of unfulfilled bonuses) will be returned within 5 business days.
- 10.2MR Coin reserves the right to immediately suspend or close any account where there is evidence of fraud, breach of terms, money laundering, or any other illegal activity.
- 10.3In cases of closure due to serious term violations, MR Coin reserves the right to confiscate all funds in the account without compensation, following confirmation by the internal investigation team.
- 10.4Accounts inactive for 12 consecutive months will be subject to a monthly maintenance fee of RM10. A notification will be sent before any fees begin to be deducted.
11
Responsible Gaming
MR Coin takes a serious approach to problem gambling and provides a range of tools to help members play responsibly.
- 11.1MR Coin provides deposit limit tools (daily, weekly, and monthly) that you can set yourself via your account settings. Limits take effect immediately and can be lowered at any time.
- 11.2Self-Exclusion is available for periods of 24 hours, 7 days, 30 days, 90 days, or permanently. During the exclusion period, you will not be able to access your account or receive any promotional communications.
- 11.3If you are concerned about your gambling habits or those of someone you know, we encourage you to seek help through the Responsible Gaming us.
- 11.4mr coin will not intentionally market or send promotions to members who have activated a self-exclusion or wagering limit through the responsible gambling programme.
Remember: Gambling should be a form of entertainment, not a source of income or a way to resolve financial difficulties. Only bet with money you can afford to lose. MR Coin is here to help you play safely and responsibly.
12
Contact Us
If you have any questions regarding these MR Coin Terms & Conditions, or need further clarification on any section, our team is ready to assist you.
- 12.1Live Chat: Available 24/7 via the chat button at the bottom corner of every page. Average response time is under 2 minutes.
- 12.2Email: Send your enquiry to support@mrcoin.biz. Guaranteed response within 4 business hours.
- 12.3Help Centre: Visit the page FAQ us for answers to the most frequently asked questions about terms, bonuses, and withdrawals.
- 12.4In the event of a dispute that cannot be resolved through customer support, MR Coin and the member agree to resolve the matter through an arbitration process as determined by the regulatory body with jurisdiction over this platform.
Related Documents
Also read other important policies relating to your use of MR Coin.